Shanghai and Guangdong yesterday, some merchants POS machine standstill for half an hour CUP
Post reporter trainee Chen Fang
yesterday around 16:10, a number of shops in Shanghai CUP POS machines malfunctioned, causing the customer credit card payments can not be normal, lasted about half an hours. Parkson, Spring Paris, Ikea and other customer-intensive large-scale shopping centers are affected. There also appears CUP failed businesses in Guangdong Province.
situation occurs for yesterday, CUP said, because the communication error, Shanghai, Guangdong, part of the merchants accepting POS transactions affected by the intermittent, CUP and adopt effective measures, and soon returned to normal.
business: CUP out of trouble
around 16:30 yesterday, Miss Wu Thumb Plaza in Pudong New Area, bought a bunch of Rite New Year, is when she went to pay the cashier , the cashier said to her: "CUP machine is broken, can not brush bank card." This can be very anxious, she did not bring enough cash, she finally found the one in the bag Smarr Teka, this saved hurry. "I heard the back line people can not use CUP cards are turned in the bag there is no other card can brush." Ng said. However, there are two Miss Wu is still enough money to pay for bedding, so she came to the opposite side of the supermarket, did not intend to buy two pieces of bedding to buy, and find the same can not use a bank card with the CUP logo.
in the above period, the Paris spring Huaihai store, Parkson Huaihai store, IKEA's customers and other business payments are encountered the same situation. Paris in the spring although he and Parkson Huaihai store cashier cashier Lin Zhihong are confirmed to the Post reporter, shopping center, where they have encountered this problem yesterday.
Mr. Hu and his girlfriend was shopping in Shanghai's IKEA, the original credit card payment they want to hear the radio broadcast "system failure ... ..." notice, we paid cash. Li Xiang IKEA cashier confirmed to reporters, about 4 o'clock in the afternoon, there can not be used regarding the CUP POS machines.
lasted about half an hour
Post reporter called IKEA, IKEA switchboard staff told reporters that IKEA is the first computer by a cashier supervisor that the banks network outages, and has and CUP contact to the customer after the broadcast, "system failure."
cashier, according to Huang Ching describes Paris in the spring, when the cashier was busy to the customer, suddenly found CUP machine brush can not, for a few customers alike. Although he said has not received prior to disable or failure of POS machines and other related notice, but first discovered by the cashier can not use POS machines, shopping malls after the German company to reflect the situation fir.
Parkson Huaihai store cashier Lin Zhihong, according to estimates, CUP about POS machine at 16:10 the beginning can not be used, lasted about half an hour.
a credit card blocked, many customers take the ATM machine to withdraw cash payment method. According to IKEA staff Songzi Tao said: "Many customers choose the right things on the side next to the teller." Hu also Morning Post, said: "The teams lined up ATM 5 meters long." Parkson Paul Anhe Wei told reporters Huaihai shop, around 16:30, first floor of the ATM machine at the line for over 4 meters long, are out of withdrawals from the mall.
also occurred in Guangzhou, credit card exception
addition to Shanghai, the Guangzhou has also undergone a similar situation.
introduced according to Xie Guangzhou yesterday afternoon, when 4 o'clock in Guangzhou Yuexiu Wuyang? Vanguard shopping around and found credit card POS machines can not be normal. He asked the salesperson, the salesperson that I do not know why, and said the chain also encountered this problem, and is asked to call each other, the entire situation lasted for 10 minutes.
Guangzhou Tianhe store hundreds of supermarkets also appeared in yesterday's such a problem, customers in the credit card when an exception.
failure in the supermarket through the mall radio to communicate the information to mall shoppers.
CUP response to the failure of Shanghai and
happened after the credit card, call the Post reporters in Shanghai, Beijing, Guangzhou, Nanjing Agricultural Bank of China four major cities, appeared yesterday asked CUP failure related case, the Agricultural Bank of China's four major cities are back customer service, said yesterday there is no system maintenance within the bank, in general, does not affect customers. In addition, the Agricultural Bank of China are the four cities that did not receive CUP aspects of the relevant notification on failure.
yesterday evening, CUP responded that, indeed because of communication error, Shanghai, Guangdong, part of the merchant POS transaction affected by the intermittent, CUP and adopt effective measures, and soon returned to normal.
CUP official website shows that in 2010, outside the new CUP card acceptance in 21 countries and regions, CUP overseas acceptance network extends to 104 countries and regions overseas. At present, 17 countries and regions outside the 65 institutions in the local CUP cards issued, the cumulative amount of more than 10 million card. CUP acceptance outside the continuous improvement of the environment, promote the use of CUP cards abroad, trading an increase of 75%.
CUP latest data show that in 2010, domestic inter-bank bank card transaction value 11.2 trillion yuan, an increase of 46%.
