China Mobile "billing door" self-examination has been questioned
China Mobile "billing door" due to shock has not subsided. In the fly as network charges in yesterday's issue of the telecommunications industry forum, experts on China Mobile's self-examination and questioned, and called to set up third-party independent regulatory body - the letter Regulatory Commission.
"Why is it up yourself?"
"Why only check Hainan, Beijing, Shanghai, the three companies", "Why are mobile their investigations," "Double Indemnity can only it? "the State Information Center deputy director of the Department of Information Studies questioned Zhang red, he believes that China should move across the country to take this opportunity to improve this issue.
administered in the Beijing University of Posts and Telecommunications Institute of the Executive Dean Tang Shoulian view, the China Mobile deal were not beautiful, "more holes in the complement, rather than looking for root causes." He said that if the technology there are problems on the way back through more effective recognition by the user.
chaos last week, China Mobile CCTV exposure deductions, said Hainan, Beijing, Shanghai and other mobile phone companies, MMS, GPRS Internet access and many other business there are deductions phenomenon. July 7 release self-examination report of China Mobile, Hainan Mobile does have separate billing error, Beijing and Shanghai, no problem. The company also said it would receive more compensation in the amount of part of the implementation of the double return.
billing rules fuzzy
Tangshou Lian pointed out that this highlights a problem: the original control of telecommunications charges, only set the standard tariff, billing duration unit, but accounting rules do not too clear. Billing rules equivalent to the cost of the traffic generated to the user stack formula.
the "billing gate" controversy point is split billing. China Mobile's explanation for this is that for long-distance single customer segmentation is to keep abreast of changes in the balance of your phone bill, while enterprises to strengthen internal control.
Tang Shoulian said, as long as the clock accurate, the number of intervals is not conclusive. At present, the switch of different formats, split the interval from 5 minutes to 30 minutes range, this does not affect the accuracy of billing. In fact, cell phone billing rules are very complex, and with the growth of subscribers, increasing pressure on operators.
letter will be ready to come out monitoring
Zhang says that the results of China Mobile's self-examination, if there are some outside involvement may be enhanced. "Supervision is not an outsider to participate, said even if the facts are hardly convincing." Temporary from the regulatory point of view alone is not a long patchwork policy, "it was suggested that we set up the same as the Commission a letter of SFC, it is worth thinking . "Zhang red that a professional regulatory body is imperative.
This was the chief lawyer Qiu Baochang CASE support. He suggested the possibility of establishing a coordinating body to resolve regulatory issues. In addition, he pointed out that consumers should not neglect its regulatory power.
Morning News reporter Jiao Likun
